Menschgeist Journal
Posts
Newest posts appear first, followed by the full archive from most recent to oldest.
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What is the role of the Head of Agile?
Read article: What is the role of the Head of Agile?The Head of Agile (or similar titles like Director of Agile, Head of Agile Delivery, VP Agile) is an executive-level role that steers how agility is practiced and scaled across… Continue reading
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Spotify Model Theory vs Modern Practice
Read article: Spotify Model Theory vs Modern PracticeWhile I was familiar with the concept through Henrik Kniberg’s presentation, I expressed early concerns regarding its applicability. My initial assessment was that it largely represented a rebranding of existing… Continue reading
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When “Hum! Hum!” changes everything
Read article: When “Hum! Hum!” changes everythingImagine you are paid to solve a dull task: you get a sheet of random letters and must circle specific pairs, then hand the sheet to an experimenter. The pay… Continue reading
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Self-organizing team = Surgeon team?
Read article: Self-organizing team = Surgeon team?Self-organizing Agile teams are often explained with the wrong metaphor. The classic “surgeon team” model actually points us to the opposite of what we want in Agile. The “surgeon team”… Continue reading
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From Ticket Factory to Platform
Read article: From Ticket Factory to PlatformMost organizations that “go agile” start with teams. They rename projects, install new tools, introduce sprints, and send a few people to Scrum or SAFe training. For a while, things… Continue reading
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Tightening the loops: feedback that actually changes work
Read article: Tightening the loops: feedback that actually changes workMost organizations I meet are not short on feedback. They have engagement surveys, NPS scores, customer complaints, ticket tags, retrospective notes and escalation emails. They lack feedback loops. These are… Continue reading
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Ao Change Management for ERP Implementation
Read article: Ao Change Management for ERP ImplementationTraditional Organizational Change Management (OCM) typically drives toward a predefined target state. In contrast, Agile Organization (AO) treats the “target” as an evolving, adaptive organizational capability. This difference is clear… Continue reading
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When growth breaks your org chart
Read article: When growth breaks your org chartA few months ago, I was invited into a family‑owned manufacturer in the German‑speaking part of Switzerland. They produce highly customized mechanical components, around 250 employees, with customers across Europe.… Continue reading
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When complex claims get stuck: swarming around the customer
Read article: When complex claims get stuck: swarming around the customerIn many insurers I meet, the real trouble is not the straightforward claims that follow a clear path. The real trouble lives in the complex cases. These include big accidents,… Continue reading
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How a small “feature swarm” helped a software team ship faster without burning out.
Read article: How a small “feature swarm” helped a software team ship faster without burning out.In many software companies, the product team slowly turns into an organizational bottleneck. Everything runs through the same few people: feature ideas, customer escalations, incident decisions, and Roadmap calls. Engineers… Continue reading